Frequently Asked Questions

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CSRD & ESG Compliance

What is CSRD and who does it apply to?

The Corporate Sustainability Reporting Directive (CSRD) is an EU regulation that requires companies to disclose detailed information about their environmental, social, and governance (ESG) performance. It applies to all large EU companies and listed SMBs from 2026 onwards. Companies with more than 250 employees, €40M+ turnover, or €20M+ balance sheet must comply.

What is ESG reporting?

ESG reporting is the disclosure of a company's environmental impact (carbon emissions, energy use, waste), social practices (employee welfare, community impact), and governance standards (ethics, transparency). It gives investors, regulators, and customers a clear picture of your company's sustainability performance.

What are Scope 1, Scope 2, and Scope 3 emissions?

Scope 1 covers direct emissions from sources your company owns or controls — like gas boilers, company vehicles, and heating oil. Scope 2 covers indirect emissions from purchased electricity and heat. Scope 3 covers all other indirect emissions in your value chain, including waste disposal, business travel, and supply chain. The GHG Protocol defines these scopes and EmissionPlan follows this standard.

Do SMBs need to report Scope 3 emissions?

Under ESRS VSME (the simplified standard for SMBs), Scope 3 reporting is encouraged but not always mandatory for smaller companies. However, large enterprise customers increasingly require their suppliers to report Scope 3 data. EmissionPlan's Pro plan includes Scope 3 waste tracking to help you get ahead of this requirement.

What is the GHG Protocol?

The Greenhouse Gas Protocol (GHG Protocol) is the most widely used international accounting standard for measuring and managing greenhouse gas emissions. Developed by the World Resources Institute (WRI) and WBCSD, it is the foundation for CSRD, CDP, and most ESG reporting frameworks. EmissionPlan calculations are fully aligned with GHG Protocol methodology.

When does CSRD come into effect for SMBs?

Large companies (250+ employees) must comply from financial year 2025 (first reports due 2026). Listed SMBs have until 2026 (reports due 2027). Non-listed SMBs are not directly mandated but are increasingly required to provide ESG data by their large-company customers who are already subject to CSRD.

How EmissionPlan Works

How does EmissionPlan calculate carbon emissions?

EmissionPlan uses DEFRA 2024 emission factors for energy and transport, country-specific electricity grid intensity data for 13 EU countries, and IPCC AR6 waste emission factors. You enter your consumption data (gas in m³, electricity in kWh, vehicle km, waste in kg) and EmissionPlan calculates the equivalent CO₂e emissions for each scope automatically.

Which countries does EmissionPlan support?

EmissionPlan supports all 27 EU member states. Country-specific electricity grid intensity factors are available for Germany, France, Netherlands, Poland, Spain, Italy, Austria, Belgium, Denmark, Sweden, Finland, Portugal, and Ireland. Other EU countries use the EU average grid factor.

Can I generate a PDF ESG report?

Yes. Pro plan users can generate a professional PDF ESG report for any calculation period. The report includes your Scope 1, 2, and 3 breakdown, emission factor methodology, ESRS VSME alignment, and GHG Protocol compliance statement — suitable for sharing with clients, investors, or regulators.

How accurate are the emission calculations?

EmissionPlan uses officially published emission factors from DEFRA (UK Department for Environment, Food & Rural Affairs) updated annually, and grid intensity data from the European Environment Agency. These are the same factors used by professional carbon accountants and ESG consultants. For a precise audit-ready report, we recommend engaging a certified carbon accountant to verify your data.

Can I track emissions for multiple years?

Yes. You can create separate calculations for each year and month, allowing you to track your carbon footprint over time and show year-over-year progress. The dashboard shows trends across all your reporting periods.

Pricing & Plans

Is there a free plan?

Yes. The Free plan lets you calculate your Scope 1 emissions (natural gas and heating oil) and business vehicle transport for any period. You can create calculations and view your results at no cost. Scope 2 (electricity), Scope 3 (waste), and PDF report downloads require the Pro plan.

What is included in the Pro plan?

The Pro plan (€29/month) includes Scope 2 electricity tracking with country-specific grid factors, Scope 3 waste emission tracking, unlimited PDF ESG report generation, and year-over-year trend analysis. It covers everything an SMB needs for CSRD and ESRS VSME compliance.

Can I cancel my subscription anytime?

Yes, you can cancel at any time with no penalty. Your Pro access continues until the end of the billing period. We do not lock you into long-term contracts.

Is EU VAT included in the price?

Yes. EU VAT is automatically calculated and included in your invoice based on your country of residence. Our payment processor (LemonSqueezy) acts as Merchant of Record and handles all EU VAT compliance — you receive a proper VAT invoice.

Do you offer a one-off report option?

Yes. If you only need a single ESG report without a monthly subscription, you can purchase a one-off report generation for €50. This is ideal for businesses that only need annual reporting.

Data, Privacy & Security

Where is my data stored?

All data is stored on servers located in the EU (Frankfurt, Germany). Your emission data never leaves the European Union. We are fully GDPR compliant and maintain a Data Processing Agreement available on request.

Is my business data secure?

Yes. All data is encrypted in transit (TLS 1.3) and at rest. Passwords are hashed with bcrypt. We do not sell or share your business data with any third parties. Our infrastructure uses security headers, rate limiting, and input validation on all endpoints.

Can I delete my account and data?

Yes. You can permanently delete your account and all associated data at any time from Settings → Account → Delete Account. All personal data and emission records are deleted immediately. This is your right under GDPR Article 17 (right to erasure).

Do you use cookies or trackers?

We only use essential session cookies required for authentication. We do not use advertising cookies, third-party analytics trackers, or any tracking technology that shares your data with external services.

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